SERVICING
FACILITIES FOR SOLID STATE RF SUBSYSTEMS
Elmec
Associates also have a team of qualified sales and service engineers
for giving the necessary sales and technical support to our
customers in India.
RF
subsystems form a vital component in all the areas of
Mobile Wireless (CDMA,GSM),LOS and Satellite applications. These
subsystems are imported from suppliers all over the World as
they are generally not manufactured in India.. All the suppliers
generally provide free warranties for one or two years. In the
event of field failures after the warranty
period , these subsystems are to be sent to the original
supplier for repair. There are many problems faced
by the users in this process..
The problems are
(i)
Loss of valuable time as many RBI procedures have to be gone
through as RMA
(ii) Time taken by the original supplier to repair. In
many cases, the suppliers would have discontinued earlier models
and may not be able to support older versions.
Elmec
with its wide telecom experience has established product support
facilities for RF subsystems up to 18 GHz (like SSPA,
LNA,BUC,LNB, Up-converters, Down-converters) for quick restoration
after Warranty.
The
available facilities include sophisticated instrumentation
like HP made Spectrum Analysers, Network analysers, Signal generators,etc
As a quality policy, we ensure use of supplier approved components.
and subject each restored module under environmental conditions
before despatch. We also offer service guarantee after repair.
We are able to achieve all these activities with our highly
trained and skilled staff. Our services are already being
used by many Government organizations, Private V-SAT
Operators and many International V-SAT manufacturers. Now, we
are offering these services to all mobile and LOS
operators.
